Get in Touch/FAQS
Payment for your session: I do require payment at the time of scheduling to hold your appointment. For private classes/certifications I DO require at least a 50% deposit to hold your session time with me.
Appointment Cancellations, rescheduling, and no-shows:
I do require at least 24 hours notice for cancelling and rescheduling your appointment when needed. Please respect the fact that I am a small business, I am a one woman show, and this my passion AND my full time career!
If there is an unforeseen emergency that happens in less than the 24 hour timeframe, of course I’m going to be understanding of that!
I do my best to remind you of your upcoming session, but I highly recommend that you add your session to your calendar at the time of scheduling! If you are a “no show” for your session, I won’t be able to reschedule you and you forfeit your session entirely.
What if you can’t make it to a Workshop, Event, or Class you signed up and paid for? If you sign up for an event or workshop with me and you’re not able to make it for whatever reason, that money will be held as credit for you and may be used for any session, workshop, or event within one year. I apologize, but I do not offer refunds.
If you have any questions or concerns, please feel free to call or text me at (614)787-0583 or email me at sheri@om2ohm.com
- If YOU are running late: Please text me so that I can plan accordingly!
- No Shows or last minute cancellations: If you need to cancel your appointment last minute due to an emergency, of course I understand, but for non-emergency cancellations please give me 24 hour notice. If you are a no-show for your appointment and you prepaid, you will lose that session. Be sure to update your calendar when you schedule!
- Be prepared to turn off your phone and remove your watch or apple watch during your private session and/or class. You’ll have a much more relaxing session if you’re not worried about the beeping and buzzing of your every day life. Jewelry may stay on but watches, apple watches, and fit-bits of any kind impede energy flow.
*ALL Packages are non-transferable! When you purchase a package, that package is for your use only. Sessions may not be shared or transferred to other friends or family members for payment of a scheduled session or sessions. If you wish to purchase a session or package for someone else, of course that’s fantastic!
- Please note that Om2Ohm DOES NOT offer refunds for retreats, workshops, events, classes, or prepaid sessions due to the time involved in preparing, materials purchased/created, If you find that you are unable to attend for any reason, or the retreat or workshop is rescheduled and that date does not work for you, you may ALWAYS use your credit toward any other retreat, workshop, private session with me, or products that I create.